Frequently asked questions
Service charge is an inclusive price (fuel, tolls and parking fees) with no additional fee.
Please note that additional fees are charged on major annual holidays and you will be informed of the additional charges before we confirm your reservation.
You pay in cash directly to your driver on the traveling date, upon arrival at your destination. We accept payments in Thai Baht only.
We offer available 24 hours service everyday with designated drivers for the day and night shifts to serve customers without additional fees. All you need is to make a reservation in advance during business hours so that we can arrange a suitable car.
If you have an urgent travel, our car will pick you up in 45 minutes or less right after the booking is confirmed (depending on the service area)
Make sure you have entered your email address and additional information in the form properly. If the problem persists despite all information given, please check your spam folder again.
If you are confident that you have followed the steps and entered the information correctly and still have not received any response, please click the link here to directly contact us. We will get back to you as soon as possible since we always care about your booking.
We offer discounts for a same-day return travel.
You can notify travel changes via email or any available contact channels. Please inform at least 6 hours prior to the departure time.
A stop for sightseeing / shopping / dining (2 hours long waiting time per stop) will incur an additional charge of 300 baht, please inform us in advance at the end of the form (in the special requests section) in order that we will notify your driver beforehand. (Note: tourist attractions should be on the main route of the journey)
Yes, we have baby or child car seats for any age. We charge extra 200 baht per rented seat /one way
Of course you can, but your pet must be in a cage for safety.
If you wish to travel to a destination aside from the reservation form, you can contact us by email to check the location price. And service We will respond as soon as possible.
If you need to cancel your reservation please provide at least 6 hours notice before travelling. If there is no notification by email or other means, there will be a cancellation fee of 30% of the booking fare.
Questions about tour services
Yes, this is a private tour which you can freely choose the attractions according to your preference.
Of course, we have a place to recommend. You can see more details here.
Our service does not have a tour guide. Our service is mainly based on the itinerary. But you can ask the driver for basic travel information.
We offer 8 hours service since the start of the tour. If you need to spend more time, there may be additional costs. The price conditions are as agreed.
This rate includes fuel costs, toll fees, and parking fee. But entrance tickets to all attractions are not included.
We are pleased to be part of delivering impressive service and special convenience to your travel. Thank you for choosing us.